Fade
Need help, found a bug, or have a question about Fade? Email us and we will get back to you.
Contact
It is a real, monitored mailbox, not a form that goes nowhere. Telling us your iOS version and what you were doing when it went wrong gets you a useful answer faster.
Before you write in
Three things account for most of what reaches this inbox, and all three have an answer already written:
- A verification code never arrived. Usually the site rejected the disposable domain before sending anything. Work through temp mail not receiving emails.
- An address expired and you need it back. A free address cannot be recovered once it is gone. See a temp mail address that doesn't expire.
- The App Store says Fade is not compatible. Fade requires iOS 26 or later.
Managing Fade Pro
Fade Pro is an auto-renewing subscription billed by Apple. To change or cancel it, open the Settings app on your iPhone, tap your name, then Subscriptions. We cannot cancel or refund a subscription on your behalf, because the billing relationship is between you and Apple.
Privacy
Fade has no account system, so there is no login to reset and no profile to delete. What the app does and does not store is set out in the privacy policy.